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This page sets out the legal framework that governs your use of sk 99 — covering account access, site content, transactions and your rights under this policy. Access to sk 99 depends on your local law and the eligible regions we serve, so read these terms carefully before you use your account.
sk 99 operates under a policy framework that is shaped by the laws of the regions it serves. Whether you access the platform via mobile browser, a Nagad wallet top-up or an Upay transfer, your use of the site is subject to the terms set here. We do not make legal certainty claims — eligibility depends on your jurisdiction, and we ask you to confirm that accessing this platform is permitted under the laws of your location before you open or fund an account. Our terms apply each time you log in, make a deposit, initiate a withdrawal or interact with any part of the sk 99 platform. By continuing to use your account, you acknowledge that you have read and understood these terms. Where local law conflicts with any part of this policy, the applicable local rule takes priority and we will work with affected account holders to resolve the matter through our published support route. We update these terms when the platform changes in a way that affects user rights or obligations, and the revised version takes effect from the date it is published at this address. Checking back here is how you stay current with any changes that may affect your account. For transaction-related context, Nagad and Upay are configured local payment routes that operate under their own service conditions in addition to ours.
Configured as a primary wallet route for account deposits. Nagad transactions are also subject to Nagad's own service terms alongside sk 99 policy.
Available as a fallback local payment path. Upay operates under its own conditions; our policy governs how it connects to your sk 99 account wallet.
All policy terms apply equally whether you access sk 99 on a mobile browser or any other device. There is no reduced-obligation mobile mode.
Not every part of your experience falls under the same set of rules. This section makes clear which areas our legal terms cover directly, which are shared with a third party, and where you need to look elsewhere for the governing document.
Covered fully. Your login credentials, account status, session behaviour and any suspension or closure of your account are all governed by these terms. If your access is restricted, this policy explains the route to raise that with us.
Jointly covered. Deposits and withdrawals made through Nagad or Upay are governed by sk 99 policy at the account level and by the respective wallet provider's terms at the payment level. Both sets of rules apply at the same time.
Covered by sk 99. The game lobby, promotional notices, payment information and any editorial content published on this domain fall under our terms. We are responsible for what is written and displayed here.
Not covered by this policy. External sites, links you follow away from sk 99, and the internal policies of studios such as Bigtime Gaming, JDB, Habanero or PG Soft are governed by their own terms. We do not control or accept liability for third-party content.
This policy gives you specific, actionable rights over your information and how it is handled. You can review the transaction records held against your account at any time by opening the account history section once you are logged in — every Nagad or Upay deposit and withdrawal is logged there with a date and reference. If you notice an error in your account details — your registered name, contact number or email address — you can request a correction through the support route published on this site. We will confirm receipt and process the change according to the steps described in that channel. You also have the right to ask a question about how your account data is handled. Send that question through the published contact path and we will respond with a factual account of what we hold and why. If you want to request that your account is closed, the same support route handles that; we will confirm the closure and the effect it has on any pending transactions before we action it. These rights apply to all account holders regardless of which payment method they use.
Open the account history tab once logged in. Every transaction — including Nagad deposits and Upay withdrawals — is listed there with a date, amount and reference number for your own verification.
If any registered detail is wrong, contact us through the published support path. We will confirm the correction request and apply it once your account identity is verified using the steps shown in that channel.
Any question about how this policy applies to your account can be sent to our support route. We respond with a direct answer based on what this policy actually says — not a generic reply.
Send a closure request via the published contact channel. We confirm the effect on pending transactions first, then action the closure and send you a written confirmation to your registered contact.
If you have a question about these legal terms, a dispute about your account, or a request that falls under the rights described above, use the contact routes published on this site. We do not publish support hours or response-time commitments here because those details are maintained in the support section of your account area — check there for the current routes available to you.
Open the chat widget from any page on sk 99 while you are logged in. Describe the policy question or account issue and a member of the team will respond through that same channel.
Send your written policy question or formal correction request to the email address listed in the support section of your account. Email is the right route for requests that need a written record.
Log in and open the Help or Support area of your account. This section holds the current contact routes, published policy documents and the form fields for formal account requests including closure.
Your account data is handled according to the obligations set out in this policy and in line with the applicable rules of the regions we operate in. We collect only what is necessary to run your account — your registration details, transaction records and session information — and we do not share that data with parties outside our platform except where required by the payment rails you use, such as Nagad or Upay, or where required by applicable law.
We use cookies to maintain your logged-in session and to keep the account area functioning correctly on mobile and desktop browsers. You can review the cookie settings through your browser at any time; blocking essential cookies may affect your ability to stay logged in.
Your account is protected by the credentials you set at registration. We do not share your login details with any third party. If you suspect unauthorised access, use the published support route immediately so we can review the account activity log and act on your request.
We retain account and transaction records for as long as required under applicable rules for the regions we serve. When an account is closed, data is held for the retention period set by those rules and then deleted. You can ask us about the retention period for your account through the support channel.
When we update these legal terms, the revised version is published at this page address with the effective date shown at the top. Continued use of your account after that date means you accept the updated terms. Check this page any time you want to confirm the current version.
These are the questions we receive most often about the legal terms, account rights and data handling that apply to your sk 99 account. If your question is not covered here, use the published support route to ask it directly.
Access and eligibility depend on your local law and whether Bangladesh falls within the eligible regions we serve. Read these terms and confirm that using this platform is permitted under the laws of your location before you open or fund an account.
Use the support route published in the Help section of your account — live chat or email, depending on the nature of your question. Formal disputes require a written record, so email is the appropriate route for those. We respond based on what the policy actually states.
Yes. Send a data request through the email address listed in your account support section. We will confirm what information is held, how long it is retained and the legal basis under which it is kept, in line with the rules applicable to your region.
Nagad and Upay are configured payment routes connected to your sk 99 account wallet. At the account level, transactions are governed by our terms. At the payment level, each wallet provider has its own service conditions that also apply. Both sets of rules operate at the same time.
After you request closure through the support channel, we confirm the effect on any pending transactions and then close the account. Your data is retained for the period required under applicable rules for the regions we serve, after which it is deleted.
The revised terms are published at this page address with an updated effective date shown at the top of the document. Continued use of your account after that date is taken as acceptance of the revised terms. You are not notified individually, so checking this page periodically is the right approach.